The Underberg Story: A unique taste
experience
Like many interesting success stories, the Underberg
story also began with a simple idea. In the early years,
in the middle of the 19th century, company founder
Hubert Underberg became acquainted with an herb elixir,
which he particularly valued as a bitter cordial. Just
one thing annoyed him: that pub owners diluted the mixer
by eye with gin, as, due to the random mixture, neither
the effect nor the taste were consistent. Underberg's
clear objective was to create a beverage, which offered
outstanding and consistent quality combined with the
healing forces of the herbs, and which provided a
successful symbiosis with modern production methods.
Herbs from 43 countries
The result of this was Underberg, which now as then
contains selected and aromatic herbs from 43 countries
that are carefully crushed just prior to manufacture.
This much is known.
The "Underberg" recipe remains a secret
Underberg's recipe, on the other hand, is a closely
guarded secret. Inventor Hubert Underberg set the
standard, which has become a family legacy. Original
quotation: "As the founder of the company Hubert
Underberg, I look upon it as my first duty to keep the
secret of the preparation of this renowned and
beneficial drink to myself and my family." With
Emil Underberg, Christiane Underberg and Hubertine
Underberg-Ruder, the exact recipe of Underberg is today
known exclusively to the fourth and fifth generations of
the family concern, and to three Catholic priests. It is
therefore also the family's task to select and mix the
herbs to a harmonious blend personally.
The right amount of well-being
Underberg is made using the secret Semper Idem
process. This special process guarantees gentle
extraction of the active ingredients and aromatic
substances from the herbs. Underberg then matures for
many months in barrels made of Slovenian oak before
being bottled in the special Underberg single-serving
bottles, which have many advantages. The 20-ml
single-serving bottle always provides the right amount
of product for well-being. At the same time, the unique
packaging provides protection against imitation. What is
more, Underberg can also conveniently be enjoyed when
traveling.
Development into an international,
marketing-orientated beverage organization
Even though the Underberg brand has remained an
important pillar for the company, the activities now
extend well beyond the "original brand". The
Underberg Group has developed over the years into an
international, marketing-orientated liquor, wine, and
sparkling wine organization. Underberg is today active
both as a producer and as a trading organization. The
group's activities are brought together in Underberg AG
in Dietlikon, Switzerland from where the foreign
business and quality management are handled. The group
owns such resounding brands as Asbach, Xuxu,
Riemerschmid fruit and bar syrups, sparkling wines
Schlumberger and Blanc Foussy Unicum, as well as various
fruit brandies (Freihof, Dettling, Zwack).
Underberg Figures: €500 million turnover
realized with 1,000 employees
Including all its activities, the Underberg Group has
worldwide sales of around €500 million per annum -
with about 1,000 employees. A major part of this
turnover can be attributed to Semper Idem Underberg AG,
which incorporates all the German activities.
Berlin production facility - the "miniature
bottle specialist"
German production facilities for the Underberg
product range have been established in Berlin, Erding,
and Rüdesheim. Foreign production facilities are
located in Austria, Switzerland, Hungary, and France. In
Germany, the main production concentration is orientated
quite clearly towards the bottle size. While the
"large bottle range" from the 0.2-liter size
is bottled at the Rüdesheim location, Berlin is classed
as the "miniature bottle specialist". The
range of sizes bottled here extends from the 0.02-liter
to the 0.2-liter bottle. The bottling of Underberg
therefore quite clearly falls into the range undertaken
in Berlin.
High-quality bottling equipment
In accordance with Underberg philosophy, equal
importance is placed on the highest quality of bottling
and packaging equipment at all production locations as
on the best product quality. Thus, it was that shortly
after an expansion of the production facility in Berlin
and the associated move to a new site in the Heiligensee
district in 1977, the decision was made in favor of
three KHS bottling systems. This investment took the
form of the first rotary fillers, which had a capacity
that was very high at the time of 70,000 bottles/h. The
fillers are running continuously in 2-shift operation to
the present day and, according to Uwe Reisner, plant
manager the Berlin site, provide "bottling results
that are of just as high quality as on the first day, in
spite of their age."
Revised single-serving bottle with new
requirements for filling level and cap monitoring
Two of the bottling systems are used exclusively for
filling the Underberg single-serving bottles. It was
decided to invest in a new filling level and cap
monitoring system, especially for these bottling
systems. The reason for this was that the filling level
and cap monitoring system previously practiced, which
worked on the laser principle, was no longer suitable
for the revised Underberg single-serving bottle shape,
which is distinguished by the hexagonal shaped neck with
integral Underberg logo instead of the cylindrical
design.
Next to no error
Image processing had to be used in order to achieve
precise monitoring. KHS Metec supplied the appropriate
solution for this. Kirchner, Plant Manager, Berlin:
"A solution, which impressed us from the very
beginning." The KHS Metec Innocheck PROMECON 2000
system is connected downstream of each of the two
"Underberg fillers", the capacity of which is
72,000 bottles/h, and, even with such a high capacity,
it works with a nearly zero error rate.
Monitoring of up to 32 different bottle shapes and
sizes
The Innocheck PROMECON 2000 is equipped with a PC
base unit, camera, illumination field, and monitor. At
present, the task is to check two Underberg
portion-sized bottles, which differ slightly in the
color of the glass. This can change on demand. A style
memory allows the checking functions to be extended to
up to 32 different shapes and sizes of bottle.
Maximum accuracy
Directly after the bottling and capping process, the
Underberg single-serving bottles pass to the filling
level and cap monitor. Here, the presence of each bottle
is sensed, and only then is the appropriate picture of
the bottle taken. In the Innocheck PROMECON 2000, a
diode lighting field in conjunction with the camera
recording provides information on the exact filling
level by averaging three measuring points. This method
neutralizes the effects of splashing. This results in
the highest level of accuracy. The permissible variation
range is set according to the appropriate specification.
Everything is possible - regardless of whether the
permissible filling level tolerance is one, two, or
three millimeters.
One image, several tasks. As well as monitoring the
filling level, the correct seating of the cap must also
be determined with one image per bottle. The wall of the
bottle below the thread is defined as the starting point
for the exact measurement of the cap. All the necessary
measurements are taken starting from this as a basis,
and the cap height, as well as other characteristics of
the fitted cap, are checked automatically.
After the checking process, "faulty
bottles" are rejected by means of a special air
nozzle. A special feature of the system, which was
chosen mainly because of the high capacity. The bottles
have to be removed from the production line quickly and
accurately. The air pulse guarantees this.
Exact rejection of faulty bottles
A factor, which plays an important part in exact
rejection, is the extremely precise forwarding of
information from the image processing station to the
reject station. Maximum accuracy when rejecting the
bottles is achieved within the system by the so-called
tracking of the reject signal by means of a pulse
generator, which is mounted on the conveyor. This means
that this pulse generator records the speed of the
conveyor and passes this on as pulses to the control
unit. Consequently, it is possible to say that each
checked bottle reaches the reject station after x number
of pulses. This is stored in the system.
Ready for integration into the production data
acquisition system
Underfilling, overfilling, cap faults, separated-out
units - all this information is registered and can be
called up at the push of a button. If required, the
details can also be transmitted to a production data
acquisition (PDA) monitoring system without any problems
via simple interfaces.
Modular design for maximum flexibility
A further important benefit of the Innocheck PROMECON
2000 is the modular design of the system. This means
that the system can be expanded to provide even
higher-capacity filling level and cap monitoring, and
thus to the capacity of the Innocheck PROMECON 3000 or
Innocheck PROMECON 4000 product lines. This is no
problem for Underberg's requirements, which are
currently limited to filling level and cap monitoring
for just two types of bottle. If the circumstances
should change, Underberg is on the safe side, however.
If it should be required to change to the Innocheck
PROMECON 3000 or Innocheck PROMECON 4000, the inspection
station, and thus the greatest part of the system, would
remain, while other units, such as the evaluation unit
and monitor, would be changed. The advantage of
converting the system is the increased capacity, more
memory, and communication via an ISDN line, which
simultaneously provides the option of using ReDiS
mobile.
Direct online help and fault analysis
ReDiS means Remote Diagnostic Service mobile and
offers not only detailed analyses of machine and line
components from KHS headquarters but also immediate
online support if desired. ReDiS mobile consists of an
easily transportable high-tech diagnostics case, which
is equipped with a notebook, handy video camera,
headset, and the necessary adapters for connecting the
electronic machine components to the service case.
Machine data can be transmitted to the KHS ReDiS Service
Center using ReDiS mobile where extensive remote
analyses are carried out. In a best-case scenario, a
machine problem can be solved solely by accessing the
electronic system components online.
ReDiS mobile components such as headsets and video
cameras are used if mechanical components are involved.
An employee on site picks up the camera system
integrated in the case and aims it directly at the
individual machine components. This enables the staff at
the ReDiS Service Center to determine the mechanical
condition of the machine. The customer technician
receives instructions over the headset based on these
image files regarding the necessary mechanical actions
to be taken.
Comprehensive information
Examples of further options that are open if the
system is expanded: Filling level checks can be
associated directly with a particular filling valve. It
is thus possible to detect which filling valve is
associated with overfilling or underfilling. Likewise
feasible: Filler productivity statistics, automated
laboratory samples, and so forth.
Maximum reliability, simple operation
Ulf Kirchner, manager of the Berlin plant: "We
expressly decided on a filling level and cap monitoring
system, which includes high flexibility and leaves
options open for the future. What is of prime importance
to us today, however, is the high reliability of the
system. We are so pleased with the reliability that we
have decided to equip other bottling machines in the
plant with KHS Metec filling level and cap monitoring
systems." According to Uwe Reisner, an important
additional criterion in support of this decision was
also the simple operation of the system. Reisner:
"A brief period of instruction is sufficient. The
employees are favorably impressed by the simple handling
of this high-performance unit."
A thriving culture of enjoyment and consumer
safety is priority number one
Consumer safety is priority number one - with the KHS
Metec filling level and cap monitoring system, Underberg
is remaining true to a company philosophy, which has
applied since the birth of the Underberg herb digestive,
and from which consumers worldwide have profited. Today,
people in more than a hundred countries appreciate the
pleasant effect of Underberg. Distribution is
concentrated on the areas of Western and Eastern Europe.
Close trading relationships also exist with Asia,
Australia, South Africa, and with North, Central, and
South America. In all these places, there is quite a
special culture of Underberg enjoyment. The stylish
Underberg glass was developed as long ago as the
19th-century for this special culture of enjoyment,
which, with a height of 24 cm, stands head and shoulders
above all other glasses on a festive table. Which once
again shows that an Underberg cultivates the appearance
accorded by the uniqueness of its personality at every
opportunity.